Photography service terms and conditions

Agreement

By hiring our services you agree to the terms and conditions below and confirm that you have read and fully understood them.

This agreement is an order for photography services by mutual agreement between both parties: Celébrate or the photographer, and the contracting party or client.

Permission to use your images

Although the client will receive photos of their event or session, the rights to samples, proofs, final images or sample prints remain the property of the photographer and may be used for advertising, presentations, portfolios or any other purpose by the photographer. Celébrate will notify the client of any use of their image in printed or advertising promotions for prior approval. Celébrate shares previews on its social media, but waits until the client has shared the gallery before publishing galleries with their favorites. If the client prefers that their photos not be published, they must say so in advance and understand that this may involve additional costs.

Responsibilities in catastrophic events

If the photographer cannot fulfill this contract, in whole or in part, because of fire, natural disaster, terrorism or another cause beyond the control of the parties, or because of illness or injury of the photographer, the photographer will refund all charges to the client (less any costs already incurred), with no further liability under this agreement. These limits of liability also apply to damage to photographic material in process, loss from camera malfunction, orders lost in the mail, or any loss or damage that is not the photographer’s fault. Clients acknowledge that a complete event cannot be replicated, redone or repeated to retake the photos, and limit the photographer’s liability to the amount paid under this contract.

Image use licenses

All photographs made by Celébrate Creative Studio are protected by copyright and are delivered under a specific use license. The license included depends on the package or service hired and determines the permitted uses of the images. Licenses may include specific terms of duration, territory, number of uses or scope of distribution, as set out in the corresponding proposal, contract or invoice.

The client may request the extension, upgrade or renewal of a license at any time. License changes are subject to availability, an evaluation of the requested use and the charges in effect at the time of the request.

Personal Digital Use License: Authorizes use of the photographs only in personal digital media, including social media, personal websites, messaging apps, chats and email. It does not authorize printing of the photographs by third parties. Prints must be handled exclusively through Celébrate Creative Studio.

Commercial Digital License: Authorizes digital use of the photographs for personal and commercial purposes related to promoting a brand, business or organization. It includes use on social media, websites, digital advertising, printed promotional materials, corporate stationery and marketing banners. Specialized photographic products, including framing, albums and folios, must be purchased exclusively through Celébrate Creative Studio.

Personal Digital and Print License: Authorizes digital and printed use of the photographs for personal purposes, including prints and non-commercial printed materials. Specialized photographic products, including framing, albums and folios, must be purchased exclusively through Celébrate Creative Studio.

Editorial License: Authorizes digital and printed use of the photographs with no format limitation for editorial purposes. The client is authorized to reproduce the images in printed or digital publications, including books, magazines and other editorial media. Copyright remains at all times with Betzaida Pagán of Celébrate Creative Studio. When the photographs are published in books, magazines or other traditional media, credit must be given to Betzaida Pagán of Celébrate Creative Studio.

Third-party content creators

If there will be additional photographers, videographers or content creators, let us know in advance. Celébrate is not responsible for third parties who create content during the service. At events, we work respectfully and as a team with the creative professionals covering the activity. The client, coordinator or person in charge will make sure that guests who want to capture content during the event do not interrupt the work of the Celébrate team. In photo sessions, the client is aware that content creators may add extra hours to the session, which may result in additional charges.

During photo sessions guests are welcome as long as they do not interrupt the photographer’s work. They may take behind-the-scenes photos and videos and share them on social media. Please tag @celebrate_creativestudio when sharing.

Date reservation

Upon the initial payment, the photographer will reserve the agreed time and date and will not make another booking for that specific time. For this reason, all payments are non-refundable, even if the date or time changes or if the service is canceled for any reason, except as provided in the Cancellations and refunds clause. The photographer does not commit to or reserve the date and time without receiving the initial payment.

Cancellations and refunds

Payments are non-refundable. Celébrate will only consider a refund when the session cannot take place because of a natural disaster or an emergency. Each case will be evaluated individually according to the events. The refund may be partial, since the time dedicated and the expenses incurred will be deducted.

Rain and weather

If the weather prevents an outdoor session, Celébrate will move it to another available time or day at no additional cost. If no other date is available, the session will take place indoors, at the client’s hotel or place of stay. If a studio or other space needs to be rented, the cost will be the client’s responsibility and the client will be notified beforehand. Celébrate may offer, subject to an evaluation of each case, a credit valid for up to 6 months.

Payment plans and methods

Services over $100 are assigned a payment plan; its length depends on the cost and date of the service. The full balance must be paid on or before 3 days prior to the day of the event or photo session. You may pay by credit card through our invoice, PayPal, ATH Móvil Business (Celébrate Creative Studio) or cash.

Print orders

When ordering prints with designs, such as albums or collages, the client selects the photos and the photographer creates a sample design. The client is responsible for reviewing and making changes to the design before approval. Any change after approval will incur additional charges. Print production times may vary from 3 to 30 days depending on urgency or the print shop. No design will be printed without full payment. When ordering printed photos without a design, the client selects the images and sizes and the photographer prints them. These delivery times vary from 3 to 14 days depending on mail services.

Production and editing time

Delivery time depends on the service. Sessions for visitors in Old San Juan: digital gallery within 24 hours. Personal branding sessions: selection gallery within 48 hours and final delivery in approximately 30 days. Events: up to approximately 21 days after the event. Each image requires post-production, where colors, lighting and minor details are retouched. If advanced edits are required, the client must specify the name of the photo; advanced retouching costs from $25 per photo, depending on the editing needed.

Pause fee for extended sessions or projects

The client understands that if they take more than 60 days to respond in order to make changes or select their photos, the photographer will have to pause the project. Once the client wishes to resume it, they must pay a $100 fee to prioritize their project, because of the photographer’s client flow.

Note

At Celébrate we make a great effort for every service to be a reliable experience for everyone. We cannot force any participant to be photographed. It is each individual’s decision to take part in the photo session; Celébrate only commits to providing the best services possible.

Jurisdiction

These terms and conditions are governed by the laws of the Commonwealth of Puerto Rico. Any dispute will be resolved with a mediator, and all parties agree not to take disputes to court under any circumstances.

Certain restrictions apply. By making any payment, you accept the terms and conditions above and confirm that you have read and fully understood them.

Thank you for trusting the services of Celébrate.